Frequently Asked Questions

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Everything you need to know before booking — pricing, locations, cancellations and home visits.

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GeneralBooking & PricingLocationsHome VisitsCancellationsMedical & Special NeedsPayment
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General

Brian FitzGerald has coached professionally for over 30 years. Swimming Class UK was founded in 2012. Most clients arrive through word of mouth and Trustpilot, not advertising.

Yes. All coaches hold ASA or STA qualifications and are DBS enhanced checked. Royal Life Saving Society UK training. Documentation available on request.

Yes. Most of our clients are adults, from complete beginners and nervous swimmers to improvers, and many use our flexible daytime slots. Children are still welcome, but spaces for children are limited at the moment, so ask about availability. Technique coaching is also available.

Always 1:1, or occasionally small groups of up to 3 for family or household bookings. No large group lessons.

Booking & Pricing

Get in touch via the contact page or email hello@swimmingclass.co.uk. No automated booking — Brian or a member of the team will reply personally.

Private lessons at our Arkley, Barnet pool are £85 for 60 minutes or £120 for 90 minutes. Swim coaching at Borehamwood starts from £85 per session. For home visits, get in touch for a quote. Block bookings of 5 or 10 sessions offer a saving. See our Services page.

Yes. One-week crash courses run Monday to Friday. Particularly effective for adults wanting rapid progress. Contact us for availability.

As soon as possible — popular slots fill quickly, particularly mornings and early evenings. Home visit slots in popular postcodes can book up weeks ahead.

Locations

Three locations: our private 10m pool in Arkley, Barnet EN5; The Venue in Borehamwood WD6 (full 25m pool); and home visits to your private pool anywhere in London or Hertfordshire.

Private 10m pool, heated to 30°C. Shallow and deep ends. Private parking outside. Private changing on site. Monday to Friday.

Elstree Way, Borehamwood WD6 1JY. Full 25m competition pool with exclusive lane hire, used for technique coaching for adults who already swim. Serious club and competitive swimmers are best served by our sister brand, Herts Swim Coach.

Home Visits

Yes — all London postcodes including prime central (Mayfair, Kensington, Chelsea), North London (Hampstead, St John's Wood, Barnet) and all other areas.

Yes. South Hertfordshire (Radlett, Bushey, Watford, Shenley), Central Hertfordshire (St Albans, Harpenden, Potters Bar) and beyond.

Completely. Coaches arrive, teach and leave without fuss. We are accustomed to working within high-profile households and take discretion seriously.

Cancellations

Individual lessons: under 48 hours' notice, 50% charge; under 24 hours, 100% charge. Weekly courses: full refund before the first lesson, 10% admin charge after. Crash courses are non-refundable.

Contact us as soon as possible. We will always try to accommodate rescheduling requests subject to availability and notice period.

Medical & Special Needs

Yes — one of our specialisms. The private, warm environment and patient 1:1 approach makes a profound difference. Many succeed here after failing elsewhere.

Yes. We have experience with autism, sensory processing, physical disabilities and other needs. The Arkley private pool is particularly well-suited.

Yes, please tell us before your first session. This allows us to match you with the right coach and ensure the session is appropriate and safe.

Payment

Debit/credit card, bank transfer, and Direct Debit for returning clients. Full payment required 48 hours before a course. Returned payments incur a £20 admin fee.

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