Terms &
Conditions
Our terms for swimming lessons, coaching and related services.
Last updated: March 2026
Introduction
These Terms govern your use of swimmingclass.co.uk and all services provided by Swimming Class UK, including swimming lessons, coaching and related activities. By booking or using our services, you agree to these terms.
1. Fees and Payment
- All fees must be paid in full at least 48 hours before a course or session.
- We accept debit/credit card, bank transfer, and Direct Debit (returning clients).
- Returned payments incur a £20.00 administration fee.
- Unpaid invoices accrue a daily charge of 4% above the Bank of England base rate.
2. Cancellations and Refunds
- Individual lessons: Under 48 hours’ notice — 50% charge. Under 24 hours — 100% charge.
- Weekly courses: Full refund before your first lesson. After the first lesson, 10% admin charge deducted. No refund for missed lessons after the first class.
- Crash courses: Non-refundable.
- All cancellations in writing to hello@swimmingclass.co.uk.
3. Medical Conditions
- Disclose any medical conditions or individual needs before your first session.
- We will make reasonable accommodations but cannot guarantee specific arrangements.
4. Valuables and Belongings
We are not responsible for lost or damaged personal belongings. Please do not bring valuables to lessons.
5. Attendance and Behaviour
- Arrive no more than 5 minutes before your lesson. Be collected promptly afterwards.
- A responsible adult must remain on-site for children under 16.
- Disruptive behaviour may result in removal and termination of lessons without refund.
6. Coaches and Consistency
- We strive for consistency of coach but cannot guarantee this in every circumstance.
- All coaches are ASA or STA qualified and DBS enhanced checked.
7. Pool Premises and Liability
- We maintain premises to a reasonable standard but cannot accept liability for structural defects.
- Clients enter water at their own risk. Our coaches are trained in water safety.
8. Pool Rules
- Shower before entering the pool.
- Appropriate swimwear at all times.
- No food, drink, smoking or vaping poolside.
- No photography or video without prior written consent.
9. Termination
We reserve the right to terminate lessons for non-payment, disruptive behaviour or breach of these terms. No refund will be issued.
10. Intellectual Property
All content on swimmingclass.co.uk is owned by Swimming Class UK or its licensors. You may not copy or redistribute any content without written permission.
11. Governing Law
These terms are governed by the laws of England and Wales. Disputes are subject to the exclusive jurisdiction of the courts of England and Wales.
12. Contact
hello@swimmingclass.co.uk · +44 735 485 9733
13. Updates
We may update these terms at any time. The current version is always on this page. Continued use constitutes acceptance.
14. AI Swim Plan Generator
The free swim plan tool at swimmingclass.co.uk/swim-plan uses artificial intelligence (Anthropic Claude) to generate training plans. Plans are algorithmically produced and have not been individually reviewed by a coach unless explicitly stated.
- Plans are for informational purposes only and do not constitute medical or fitness advice.
- Consult your GP before starting any new training programme, particularly if you have existing health conditions or injuries.
- Never swim alone, particularly in open water.
- Swimming Class UK accepts no liability for injury, illness or loss arising from following an AI-generated plan. Use is entirely at your own risk.
- By using the tool you also agree to Anthropic’s consumer terms of service.
- Your name and email are used only to send your plan and occasional coaching updates from Swimming Class UK. Unsubscribe at any time by emailing hello@swimmingclass.co.uk.
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